Stop Electricity Connection

Submit Disconnection Application

• Online or In-Person Submission: Depending on the provider, you may be required to fill out a formal disconnection request form. This can often be done online or at a local office.
• Schedule a Disconnection Date: You’ll need to set a date for when you want the electricity supply to be disconnected. Typically, you should request this several days in advance.
• Temporary vs. Permanent Disconnection: Indicate whether you want a temporary disconnection (e.g., for renovation purposes) or a permanent disconnection (e.g., if you are vacating the property).

Meter Reading and Final Billing

• Final Meter Reading: Before the disconnection, the utility company will either send a representative to perform a final meter reading or request you to submit the reading. This ensures the final bill reflects your actual electricity usage.
• Final Bill Settlement: Once the final meter reading is completed, the provider will generate a final bill, which includes:
  • Outstanding usage charges up to the disconnection date.
  • Any applicable fees for disconnection (if specified by the utility provider).
• Security Deposit Refund: If you had paid a security deposit when the connection was initiated, the amount (after any deductions) will usually be refunded once all outstanding payments are settled.

Disconnection of Electricity Supply

• On-Site Disconnection: On the scheduled date, a technician from the utility company may visit the property to physically disconnect the electricity supply from the meter or the main service line.
• Meter Removal (if necessary): In the case of permanent disconnection, the electricity provider may also remove the meter or lock it to prevent further usage.
• Temporary Disconnection: For temporary disconnection, the utility company may simply cut off the power supply without removing the meter, allowing for easier reconnection in the future.

Receive Confirmation

• Disconnection Confirmation: After the disconnection is completed, you will receive a formal confirmation from the electricity provider, either through email, SMS, or a written letter.
• Final Receipt or Statement: This document will confirm the termination of service and that no further charges will be incurred after the disconnection date.

Reconnection Process (if required)

• Temporary Disconnection Reconnection: If you opted for a temporary disconnection (e.g., for renovation), you can request a reconnection when needed. This typically requires a reconnection fee.
• Permanent Reconnection: If the connection was permanently disconnected (e.g., due to selling the property), the new owner or tenant must apply for a new electricity connection.

Special Considerations:

• Relocating or Selling Property: If you’re moving to a new location or selling your property, ensure that the new occupants apply for their own electricity connection to avoid confusion.
• Outstanding Payments: Make sure that all outstanding bills are cleared before disconnection to avoid penalties or legal issues.
• Tenant Disconnection: If you are a tenant, ensure that the disconnection is coordinated with the landlord to avoid any disputes over final electricity usage.

Emergency or Immediate Disconnection

• Safety or Non-Payment: In cases of immediate need (e.g., safety concerns, property damage, or non-payment), the electricity provider may expedite the disconnection process. Some utilities allow you to request emergency disconnection for situations like electrical hazards.

Stopping your electricity connection is a straightforward process if handled proactively. Ensure you follow up on the final bills and paperwork to avoid any future complications.